What is the Cancellation Policy for Southwest Airlines?

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  • If cancellation of flight is done 24 hours prior to the ticket reservation, then no cancellation charges need to be paid. But after the expiry of this time frame, you may be liable to pay some charges for your cancellation.
  • It is essential to own a refundable ticket in order to avail the refund facility and if you fall in the special fare category, then also you are eligible to obtain refund. 
  • You may also avail the refund facility in emergency cases such as death of a family member, sickness etc. without any cancellation charges.
  • Moreover, if you wish to cancel your reservation that comprise of more than one ticket, then your application and refund request will be pertinent to all the tickets.
  • If you cancel your flight online, then you will be asked to pay some fees for your convenience. You will get the information regarding this at the time of ticket purchase.
  • If you possess a non-refundable ticket and wish to cancel the same, then you will get access to travel funds that are like a store credit for you. You can even get updates for your travel fare through southwest app. You can make use of these funds for further new flights on the official website of southwest after submitting your original confirmation number from your cancelled flights.
  • You will receive the refund amount in the same way you made the purchase within 2 to 3 days after the cancellation.

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