How to Solve the QuickBooks Web Connector Error 1085?

QuickBooks is a spectacular tool that has been used widely by numerous business of different spectrum. This software comes with numerous robust functionalities to ease the brain teasing business operation. In this blog post, we are going to let you know about one of a common QuickBooks error – QuickBooks Web Connector Error 1085. If you want to seek help from professionals – you can get in touch with the QuickBooks Data Services immediately.

Error Messages You May Get:

When opening QuickBooks Enterprise Solutions or when starting your computer, you see one of these errors:

  • QBWC1085: QuickBooks was unable to write to the log file. QuickBooks will open without writing to log file.
  • QBWC1085: There was a problem with the log file. QuickBooks Web Connector will continue without the log file.
  • Exception TypeError: Unknown name


Solution Steps for WEB Connector Error 1085

Here are some of the possible QuickBooks Web Connector QBWC1085 troubleshooting steps:-

Condition 1:

When you are connected to data through a third-party application in the web browser

  • Close the QuickBooks software & web connector.
  • Find log by following file path: C:/ProgramData/Intuit/QBWebconnector/log (for MS windows vista, 7 and 8)
  • Follow the path c:/documents & settings/all users/application data Intuit/QBwebconnector/log (for windows XP)
  • Then, rename the “qbclog.txt” file to “qbclog.txl.old”
  • Now, restart the web connector.
  • Restart the computer, open the QuickBooks and sign in to a third-party application.

Condition 2:

When you haven’t connected to data through a third-party application

  • Sign in to the QuickBooks software as admin user.
  • Check the log by following path: C/programdata/microsoft/windows/startmenu/program/startup (for window vista, 7 and 8)
  • Follow the path: /documents & settings/all users/start menu/program/startup (For windows xp)
  • Format the QuickBooks web connector.
  • Restart your computer and open QuickBooks.


In case, you need quick help for this issue and you found that it is difficult to apply all the steps one by one to resolve the problem…! You can contact QuickBooks Enterprise data recovery support team at our toll-free number .i.e. +1-800-880-6389.

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