How to fix “QuickBooks won’t open your company file issue:
Carry out the below-given steps to rectify any of the above-given error messages.
First of all, ensure that the problem is with the file & nothing wrong is the in the program. Click the ‘Control key’ & double click the QuickBooks Icon. In case QuickBooks does start, then it is a problem. However, if you know that this is not the problem then perform the below steps.
Ø Ensure you are working on the latest version of QuickBooks.
Ø Now open the file on the same version that was last opened.
Ø Perform the following tasks:
o Go to Windows, look for the company file on your device.
o Now right click the file to select ‘Properties.’
o Go to ‘Properties’ and select QuickBooks
o You will view a box that will show a previously used version.
Ø Open the ‘company file via QuickBooks.’ To do this carry out the below steps.
o Navigate to the ‘File menu’ and select ‘Open/Restore company.’
o Now select the appropriate ‘radio button’ depending upon the file type.
o Now go to the location where the ‘Company file’ is located & select the file.
o Do the steps to put the file in the ‘Correct location.’ For the Accountant’s copy, you need to go to ‘File menu’ and choose ‘Convert Accountants copy transfer file.’
Ø Now stop all the reports and the QuickBooks Windows to open. You can do this by pressing the ‘Alt Key.’
o Choose the file & press Alt key
o Select ‘Open’ and come to a login window. You need to release the ‘Alt key’ & give the login info.
o Click the ‘Alt Key’ again when you press OK.
o Now hold the ‘Alt key’ until the file opens up or see an error message.
Ø Try to open and view ‘a sample company file. If you fail to open one, then it means there is a QuickBooks Installation issue.
Ø Now change the ‘Company file location.’
Ø View the properties of this file. Navigate to Window Explorer & right click on the ‘File’ to select properties. The file size needs to be minimum of 7 MB & it shouldn’t be encrypted/compressed.
Ø Now try ‘renaming the file.’
Ø Remove the multi-user access by ‘clicking’ on ‘Utilities’ option in the file menu.